Outotec

Digital tools to improve the Outotec sales process

Heavy machinery

How did we improve the quotation
process for Outotec?

Sustainability technology and service provider Outotech sells complex products. Making quotes used to be difficult and extremely time-consuming.

  • Challenge:

    Sustainability technology and service provider Outotech sells complex products. Making quotes used to be difficult and extremely time-consuming.

  • Innovation:

    Klaro CPQ helps make even the most complex quotes faster, easier, simpler and significantly more accurate.

  • Solution:

    Using the web-based Klaro CPQ solution, sales engineers at Outotec are now directly able to print out the quotes and technical descriptions for the configured product. Mispricing and other mistakes on quotations are diminished.

  • Result:

    Outotec has been able to reduce time spent on making quotes up to 95 % . This has shortened the quoting process from days to hours, which increases sales and improves customer satisfaction. Klaro CPQ also simplifies international sales with configurable currencies and measurements.

Other business solutions for Outotec

Outotec also uses various Sujuwa Business Solutions with Sujuwa Klaro CPQ, such as:

  • A tool to manage the installed products. Information is imported from the CRM system and combined with product and assembly data.
  • A tool to create customer surveys in different phases of assembly and usage cycles. Survey data is collected into reports for feedback monitoring.
Klaro CPQ on iPad

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